Terms of Use
Welcome to Casa di Lilly. These Terms of Use govern your access to and use of www.casadililly.co.za and its related pages.
By accessing or using this website, you acknowledge that you have read and understood these terms. If you do not agree with them, please discontinue use of the website.
1. Website purpose
The Casa di Lilly website provides information about our services, projects, insights and digital solutions.
Information presented on the website is intended for general informational and business-enquiry purposes. A website visit or enquiry does not by itself create a client relationship or service agreement.
2. Services and quotations
Casa di Lilly provides digital services that may include website design and development, AI and business automation, branding, SEO, digital strategy and related digital solutions.
Service descriptions, examples and indicative information displayed on this website do not constitute a binding quotation unless expressly stated otherwise in writing.
Final scope, pricing, timelines, deliverables, revisions, payment requirements and ownership arrangements should be confirmed in a written proposal, quotation or client agreement.
3. Acceptable use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the security, availability or operation of the website.
You must not knowingly attempt to gain unauthorised access to website systems, introduce malicious code, scrape protected information, interfere with other users or use the website for unlawful activity.
4. Website availability
We aim to keep the website available and functioning correctly, but we do not guarantee uninterrupted availability.
The website may occasionally be unavailable because of maintenance, updates, hosting issues, technical failures or circumstances outside our reasonable control.
Privacy Notice
Casa di Lilly respects your privacy and aims to process personal information responsibly and transparently.
This section explains the types of personal information we may collect when you interact with our website and how that information may be used.
5. Information we may collect
Depending on how you use the website, we may collect information such as:
- Name
- Email address
- Telephone or WhatsApp number
- Business name
- Information you submit through enquiry or contact forms
- Information you voluntarily provide during a consultation or project enquiry
- Technical information such as browser, device, IP address and website usage data, where applicable
6. Why we use personal information
Depending on the circumstances, personal information may be used to:
- Respond to enquiries
- Provide requested information
- Prepare proposals or quotations
- Communicate about potential or existing services
- Arrange meetings or consultations
- Provide and manage services
- Improve our website and digital services
- Maintain security and prevent misuse
- Meet applicable legal or regulatory obligations
7. Information minimisation
We aim to collect only information that is reasonably necessary for the relevant purpose.
Please do not submit sensitive, confidential or unnecessary personal information through a general website enquiry form.
8. When information may be shared
We may use trusted service providers where reasonably necessary to operate the website or provide requested services. These may include website hosting, email, scheduling, analytics, CRM, automation and communication providers.
We may also disclose information where required by law, legal process or a lawful authority.
We do not intend to sell your personal information as a commercial data product.
9. Third-party and cross-border processing
Some technology providers used by Casa di Lilly may process or store information outside South Africa.
Where this occurs, we aim to use appropriate safeguards and service providers that support lawful processing and reasonable security measures.
10. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required or permitted by applicable law.
11. Security
We take reasonable measures designed to protect personal information against unauthorised access, loss, misuse or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Your privacy rights
Subject to applicable law, you may have rights relating to your personal information, including the right to request access to or correction of information held about you and, in appropriate circumstances, to object to certain processing.
To make a privacy-related request, contact us using the details at the end of this page.
Intellectual Property
Unless otherwise stated, the Casa di Lilly website and its original content, branding, graphics, text, layouts, code and visual materials are owned by or licensed to Casa di Lilly and are protected by applicable intellectual property laws.
You may view the website for personal or legitimate business-information purposes.
You may not reproduce, redistribute, modify, publish, sell or commercially exploit website content without appropriate permission.
13. Portfolio and project materials
Project examples displayed on the website may include work created by Casa di Lilly, conceptual work, demonstrations or work completed in collaboration with others.
Where a project is described as a client project, the description should not be interpreted as a guarantee of future results for another business.
14. AI and automation information
Casa di Lilly may design, configure or integrate AI-assisted and automated systems.
AI-generated outputs can contain inaccuracies, omissions or unexpected results. AI systems should therefore be reviewed appropriately for the business context in which they are used.
AI and automation services are provided according to the agreed project scope and do not guarantee a particular commercial outcome.
Third-Party Websites and Services
The website may contain links to websites, platforms or services operated by third parties.
These links are provided for convenience or reference. Casa di Lilly does not control the content, availability, security or privacy practices of third-party websites.
You should review the relevant third party's terms and privacy policies before using those services.
Disclaimer and Limitation
We make reasonable efforts to keep website information accurate and useful. However, website content may not always be complete, current or suitable for every particular purpose.
To the extent permitted by applicable law, Casa di Lilly is not responsible for losses arising solely from a user's reliance on general website information without obtaining advice or a service assessment appropriate to the user's circumstances.
Nothing in these terms is intended to exclude or limit any right or protection that cannot lawfully be excluded or limited under South African law.
15. Separate client agreements
If you purchase services from Casa di Lilly, the relevant proposal, quotation, statement of work, service agreement or other written contract will govern the specific commercial relationship and deliverables.
Where a signed or accepted client agreement conflicts with general website information, the applicable client agreement will govern that specific project to the extent permitted by law.
16. Changes to this policy
Casa di Lilly may update these terms and policies from time to time to reflect changes to the website, services, technology or applicable requirements.
The updated version will be published on this page with a revised update date.
17. Governing law
These website terms are intended to be governed by the laws of the Republic of South Africa, subject to any mandatory rights or protections that apply to a user or consumer.
Contact Casa di Lilly
If you have a question about these terms, privacy or how your personal information is handled, you can contact us.
This page is a general website terms and privacy template prepared for Casa di Lilly. It is not a substitute for advice from a South African attorney or privacy professional, particularly where Casa di Lilly processes substantial personal information, sells services online, uses international processors, or enters into detailed client contracts.